Return Policy
NY Lifestyles Return Policy
At NY Lifestyles, we value customer satisfaction and want you to be fully happy with your purchase. If for any reason you're not satisfied with your order, we offer a hassle-free return policy.
Eligibility for Returns:
- Returns are accepted within 7 days from the date of delivery.
- Items must be unused, unworn, and in their original packaging with tags intact.
- Products that are damaged, altered, or show signs of wear are not eligible for return.
- For hygiene reasons, earrings and intimate apparel are non-returnable unless there is a defect or quality issue.
How to Return:
- Contact our Customer Support within 7 days of receiving your item, providing your order number and reason for return.
- We will provide you with a return shipping label or instructions on how to send the item back.
- Pack the item securely, ensuring it is returned in its original condition.
Refund Process:
- Once we receive the returned item, we will inspect it and process your refund within 5-7 business days.
- Refunds will be issued to the original payment method used during purchase.
- Please note, shipping charges are non-refundable.
Exchanges:
- If you wish to exchange an item for a different size or color, please contact us. Exchanges are subject to availability.
Damaged or Defective Products:
- If you receive a damaged or defective product, please notify us immediately. We will arrange a replacement or a full refund.
For any queries regarding returns, feel free to reach out to our Customer Support Team.